Welcome to Cakes & Loaves! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Definitions

• “Company”, “we”, “us”, “our” refer to Cakes & Loaves.
• “Customer”, “you”, “your” refer to the individual or entity purchasing our products or using our services.
• “Products” refer to the cakes and other baked goods offered by Cakes & Loaves.
• “Services” refer to the consultation, design, and delivery of our products.

2. Orders

• Placing Orders: Orders can be placed through our website, via email, or in person. All orders are subject to acceptance and availability.
• Order Confirmation: You will receive a confirmation email once your order has been accepted. Please review this confirmation carefully and inform us of any errors immediately.
• Lead Time: Orders should be placed at least two weeks in advance of the required delivery date. Rush orders may incur additional fees.

3. Payments

• Pricing: All prices are listed in Naira and are subject to change without notice. The price at the time of order confirmation is the final price.
• Payment Methods: We accept payments via bank transfer and card payments.
• Deposits: A 100% non-refundable deposit is required at the time of order confirmation.
• Cancellations and Refunds: We do not offer refunds.

4. Delivery and Pickup

• Delivery: Delivery fees will be calculated based on distance and will be included in your order confirmation.
• Pickup: Orders can be picked up at our location during business hours. Please ensure your order is picked up at the specified time to maintain product quality.
• Risk and Title: Risk of loss or damage to the products passes to you upon delivery or pickup. Title to the products remains with us until full payment is received.

5. Product Information

• Ingredients: We use the finest ingredients to ensure the highest quality. Please inform us of any allergies or dietary restrictions at the time of ordering.
• Design and Customization: Our cakes are custom-designed to reflect your vision. While we strive for perfection, slight variations may occur due to the handmade nature of our products.
• Storage and Handling: Instructions for storing and handling your cake will be provided upon delivery or pickup. We are not responsible for any damage occurring after the product has been delivered or picked up.

6. Intellectual Property

• Ownership: All designs, images, and content on our website are the intellectual property of Cakes & Loaves. You may not use any of our intellectual property without our prior written consent.
• Usage Rights: By placing an order, you grant us the right to use images of your cake for promotional and marketing purposes.

7. Limitation of Liability

• General: Our liability is limited to the value of the product purchased. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Product Quality: We guarantee the quality of our products at the time of delivery or pickup. Any issues must be reported within 24 hours of receipt.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of The United States of America. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Georgia.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services constitutes acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: [email protected]
• Phone: (415) 323-8913
• Address: Dunwoody, Atlanta, Georgia 30338

Thank you for choosing Cakes & Loaves. We look forward to creating a sweet and memorable experience for you!